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Zain KSA - Flagship

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Dammam, Saudi Arabia

sa.zain.com
Telecommunications service provider· Mobile network operator

Zain KSA - Flagship Reviews | Rating 3.8 out of 5 stars (8 reviews)

Zain KSA - Flagship is located in Dammam, Saudi Arabia on Khaleej Rd, Al Shatie East. Zain KSA - Flagship is rated 3.8 out of 5 in the category telecommunications service provider in Saudi Arabia.

Address

Khaleej Rd, Al Shatie East

Phone

+966 590000959

Accessibility

Wheelchair-accessible entrance

Open hours

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Stephen Jaya Paul

My own experience with retailer of Zain. Zain... Purchase sim or service only from Zain show room not on the retail store. I had a bad experience in retail store. Let me explain... I had purchased a new data sim card from local retailer from Seiko, Dammam. As per her information he told this is a per-paid sim have data 100 GB and valid for 2 months price 160 SR. I agree and purchased. I attached the retailer shop with his image for your information. After a month I received message from zain saying to pay due amount. I call customer care and understand that sim is post paid 100 GB plan and its not under my name. But under my id there is another two sim card is activated on the same day. Finally I went to the main Branch and ask to cancel the sim which is in under my ID. They charge money for cancelling the sim. So what really happen means the retailer given a post paid sim from activated by another person ID and take the copy of my id and sold two sim cards to others. After all I went to the retailer and ask about this. He understand the situation and act indecently. I plan to give Police complaint but due to insufficient time I just leave this stupid free. According to me this is not a small issue because if someone missuses that no. i need to face the consequences that's why i alerting all the readers with my experience. Thank you.

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Ali Abbas

Worst service. Waiting time more than 1 hour. And the guys don’t have complete information. Better visit other branch. This was my 3rd visit.

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hjalsadah

Closed the door 20 minutes early for prayer and only let females into store. Completely unprofessional and wasted my time.

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Ahmed Alghamdi

Spent very long time at this branch to dig deep into a billing issue that was supposed to be easy solved over a phone call, which obviously didn't work. A bet disappointed because I thought the company is trying seriously to gain customers and ready to do the extra mile for it.

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Shahid Hashmi

Zain head office near Dammam cornice. 6 executive attending customers simultaneously.

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Earvin Santiago

The customer service is amazing! And they are very polite! Thank you.

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hasan alhamada

The staff are very helpful, very nice and professional behavior, it is nice that mostly not much of a waiting till your turn and usually fast service

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Ashraf Zaky

Still there a good offer in Telcom deals

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