Jeddah, Saudi Arabia
2817 Abdullah Jasir, Al Zahra
N/A
+966122066253
They are closed permanently so don't waste your time visiting this location and look for other similar escape room
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Great activitie for families or groups
Made a reservation however when we arrived they were closed and they did not answer their phone! Very disappointed!
This is my second time here and we enjoyed it, the staff are helpful and very kind.
Ok I have been to more than 20 escape room facilities and this is definitely one of the worst customer services I received unfortunately. We went to the Mr. Oswald's room and it was not bad interms of puzzles however we were asked to signal to the camera at the certain point and we kept signaling for around 7-10 min with no response. The lamp giving to us (which is essential in the game) was not working properly and stopped working after sometime. Another huge issue was a code giving to us to bypass one of the puzzles but it didn't work (we almost lost 15 min because of that) Also two of the puzzles (i won't mention details of course) had huge issues of their hints and really really not well done and their solutions could accommodate different possibilities I don't think I will come to this facility again specially that they are the most expensive escape room in Jeddah
It...was...amazing! My family and I loved it! Staff was very helpful. We finished fifteen minutes over the time but we still had an incredible time. The marker rubbed off the card but they still told us the hint. If you haven’t gone, you are sooo living under a rock. If you have just heard of it, go now!!!!
its fun but too expensive for how much time u get
The room itself is interesting but he customer service was one of the worst we’ve encountered. From the moment we walked in the receptionists attitude was off putting, continuously rolling her eyes at any questions we have. She kept acting like she was a teacher in a classroom and we were students that were out of line, and not like this is a supposedly fun paid service. She ruined the experience for us and our entire group of 7. Additionally, she tried “punishing us” by reducing our given time - claiming that we were late - when she was the one dealing with previous customers. All in all, if she is still running the place - you should visit mazebox instead, if not - it has the potential of being a good spot for creative problems solving.
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