Riyadh, Saudi Arabia
طريق خريص الفرعي،، Ar Rayyan
N/A
+966 114912929
I parked there at the service dept and I went there to service my friend car so I will rate service dept. The engineers there are polite, and they do come to the car and completely check and discuss with you the reasons of problem as well as explaining what will happen during maintenance and what they will cover, the offices are somehow crowded as some people come late or ealrier than their appointments and I suggest never allowing them to enter unless the clinet inside is done.
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Worse service and bad attitude with lies on their maintenance services. They refused to give reports on newly purchased vehicle that has a major issue in its AC. The maintenance engineer Mr. Aymen is very rude and he has lack of respect to customers. I highly recommend to avoid their services but since they are the only agents for GM in Saudi Arabia, i believe it is General Motors fault to trust them with their cars.
I prefer Genuine service though pay extra but always peace of mind . The staff is really experts !! Quick and reliable with genuine spare parts 90 minutes and all done
All services available like sale of spare parts,quick service, detail service etc. Staff also very cooperative and helpful.
Most of receptions engineers have no idea how to respect costumers. Also, the maintenance manager is very rude. This company is getting worse than any time before, they must change their staff and focus on costumer satisfaction. If you face any problem with them just go to Twitter and send direct message to GM they'll help you immediately.
With Excellent department Nice All Employees
Best best and best service center for GMC service in Riyadh. Staff is top friendly and professional. Rest area for customers is very calm and relaxing. I am highly satisfied .
Bad customer service. They are asking me to go check for spare parts for my car after 1 week of being dropped for repair.
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