Riyadh, Saudi Arabia
2251 King Abdullah Branch Rd, Al Wurud
N/A
+9668001279999
Good but slow
like
good
Very bad post sales service. I bought a deep freezer 1.5 yrs back. Compressor went down so i called them as equipment is still under warranty. The technician came with part after 3 weeks and replaced it in my house. After 7 days, freezer is down again. I am frustrated with their customer support
Variety of home appliances and LED TV available there. You just wish and think! you will get the items as per your need accordingly.. Amazing showroom by Abdul Latif Jamil (Toshiba, Sharp, White westing house, westing house, Bosch, Electrolux, Dora, Rheem, etc). Nice staff specially Muneeb and noman in showroom.
Very worst customer care I have seen in life.. From long time (1 year)do not solve an issue and .. Not replayed for many emails..
i had a very bad experience with my purchase of a food processor which i bought from your website. its main functions are not operable for at least 3 months , no support from your Service Center.. i chose you because i was trusting your service after sale but now it turned to be a big frustration. You promise for a good service in your website but you did not mention that your Service Center covers only some of the brands that you sell. For example for PHILIPS your service center doesn't provide any support. i am sorry to say that but this is a cheating , when your promise you dont tell that our service extends to SOME BRANDS ONLY!. 2 times i visited your Service Center in Riyad, then King Abdullah branch, it took for me couple of days to find out how to get service. finally they guided me to Best Arabian Trading Co , I went there , spare part was not available that time, i paid part of the price for order and they promised to provide within 3 weeks but now it has been 51 days , wtill waiting for the spare part.. i am writing you thinking that you may have interested to fix a bad experience and you should also monitor your contractor Best Arabian , how they give service most important you should clearly mention that your Service Center provide support some brands only, if you want to make your business HALAL!!
Good service and fast delivery. If you have Alfursan you can get one mile per Riyal spent. Laptop selection is very minimal.
Beautiful showrooms
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