Thuwal, Saudi Arabia
Thuwal 23953
N/A
+966920033663
I requested to edit my new IBAN number and transferred money at 9 am but after 12 hours still transaction not proceeds. I tried to call but computer automatically close the phone that our service time is till 3:30 pm .bye .. Call centre mean 24 hour helpline for customers. No reply on email about my complain . Western union tracking shown money transfer ...but i did not received in account where I transferred.... I spend my full day with full of tension and decided Allah may solve my this issue and next time I will never go there .
like
New Staff , They dint know actually how to work. taking too much time after 6 people my turn was but its take almost 2 hour and 10 minutes to finish my transfer. must improve staff guilty. must be faster, exchange rate is good but still people are not happy because of more time consuming, time is money, management should think on it. also service charge is more as mentioned in the advertisement (17 Riyal or Special Discount), but they charged 18 riyal 0.90 halala as VAT . and saying Ersal is a different an western union is different.
Seems that after 7months, the branch fell short of the anticipated evolve. The service is par beyond poor wherein you have to wait and fall in line for no less than 3hours...usually the guys out there takes more business time on their mobiles than to attend with a prompt on their patrons needs.
Very easy and cheap money transfer at best rates
The Staff is staff is very poor in his profession
سرعة في الإنجاز و فاضي مافي زحمة
Deli
The best companies in the category 'Deli'